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Frequently asked questions.

How do I book a massage?

Browse our experiences, select the experience you want, choose a therapist, select your preferred date and time, provide the requested booking details and proceed to payment.

Can I choose my therapist?

Yes. You can browse available therapist profiles and select a therapist when the experience supports therapist selection.

Can MassageCrib recommend a therapist?

Yes. If you prefer assistance, our concierge process can help match you with a suitable therapist based on the experience and preferences you provide.

What is the reservation deposit?

A 30% reservation deposit is collected when you confirm your booking through the payment process. The remaining balance is due according to the booking arrangements communicated for your session.

Can I change my booking?

Booking changes may depend on how close the appointment is and whether the requested therapist and time remain available. Contact concierge support as soon as possible.

How do I access an existing appointment?

Use the appointment access page and enter your booking details to view your appointment information.

I Have an Appointment →
How do therapist reviews work?

Reviews are connected to completed bookings. This helps keep feedback associated with an actual MassageCrib session.

How can I become a MassageCrib therapist?

You can submit an application through our therapist application process. Applications are reviewed before therapists are approved for the public marketplace.

Apply as a Therapist →